Carolina Custom Paint & Body respects your privacy. This Privacy Policy explains what information we may collect through this website, how we use it, and the choices available to you.
This Privacy Policy applies to information collected through carolinacustompaint.com and communications initiated through this website.
Information We Collect
We may collect information that you voluntarily provide when you contact us, request an estimate, submit photos, or otherwise communicate with us. This information may include:
- Your name, company name, email address and telephone number
- Vehicle information, including make, model, year and other identifying details
- Information about requested repairs, damage or services
- Photos and other files you submit
- Insurance or claim information you choose to provide
- Other information included in messages or communications you send to us
We may also automatically collect certain technical information when you visit the website, such as your IP address, browser type, device type, referring website, pages visited and general information about how the website is used.
How We Use Information
We may use information collected through the website to:
- Respond to questions and requests for information
- Review and prepare repair estimates
- Evaluate vehicles, damage and requested services
- Communicate with customers and prospective customers
- Provide and improve our services
- Operate, maintain and improve our website
- Understand how visitors use our website
- Protect against fraud, misuse or security threats
- Comply with legal and regulatory requirements
Photos and Uploaded Files
Our estimate process may allow you to upload photographs or other files relating to a vehicle or repair. These files are used to evaluate the requested work, communicate with you about the project and provide our services.
Please do not submit sensitive personal information that is not necessary for us to evaluate or perform the requested work.
Cookies and Analytics
Our website may use cookies and similar technologies to operate the site, understand website traffic and measure the effectiveness of our marketing.
We may use third-party analytics and advertising services, including services provided by Google and Meta (Facebook). These services may use cookies, pixels or similar technologies to collect information about visits to our website and interactions with our advertising.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
How We Share Information
We do not sell your personal information.
We may share information with service providers or business partners when reasonably necessary to operate our website, communicate with you, evaluate or perform requested work, coordinate insurance-related repairs, provide graphics or other third-party services, or otherwise operate our business.
We may also disclose information when required by law, legal process or governmental request, or when reasonably necessary to protect our rights, property, customers or others.
Data Security
We use reasonable administrative and technical measures intended to protect information submitted through our website. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Third-Party Websites
Our website may contain links to websites operated by third parties. Carolina Custom Paint & Body is not responsible for the privacy practices or content of those websites.
Children's Privacy
This website and our services are intended for businesses and adults seeking vehicle repair and related services. We do not knowingly collect personal information from children under the age of 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or information you have submitted through our website, contact:
Carolina Custom Paint & Body
312 New St
High Point, NC 27260
Phone: 336-612-4321
Email: repairs@carolinacustompaint.com
Effective: September 8, 2026